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Putting the Service Back into SaaS

In today’s digitalized world, many software companies are focused on enhancing their product functionalities and capabilities but leaving one of the most important pieces within “SaaS” behind: Service. Any successful broker understands that a technology partner is only as good as the client service experience they provide.

In this on-demand webinar, discover how to avoid the most common broker challenges by recognizing the four main client service benefits to look for in your next HCM.


  • Dawn Huffman-Kerins, Senior Solution Consultant
  • Steve Jackson, Senior Vice President, Broker Concierge

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